Auto Service Advisor — Flexible Schedule & Sign-On Bonus

Autos Of Chicago; Arlington Heights (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Performance bonus

Sign-on bonus

Health insurance

Training & development

Company parties

Flexible schedule

Employee vehicle discounts

Job summary

Autos of Chicago, Arlington Heights, IL, is seeking an Automotive Service Advisor who thrives on delivering outstanding customer service and growing repair opportunities in a high-volume shop.

Responsibilities include greeting customers, owning each Repair Order from start to finish, communicating recommendations, coordinating with technicians, and following up to ensure timely, accurate work. A sign-on bonus is offered.

Qualifications

• Experience as Automotive Service Advisor preferred.
• Strong customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Sales experience is a plus.
• Dealertrack or dealership software experience.
• Valid driver's license with clean record.

Responsibilities

• Greet customers and provide an exceptional service experience.
• Take full ownership of every Repair Order from start to finish.
• Prepare repair orders and communicate recommendations.
• Coordinate with technicians to ensure timely and accurate repairs.
• Keep customers informed throughout the repair process.
• Recommend maintenance services based on manufacturer guidelines and vehicle inspections.
• Monitor and follow up on all open ROs daily to ensure repairs progress efficiently.
• Ensure all Repair Orders are completed, billed, and closed in a timely manner.

Skills

Customer service

Communication

Multitasking

Sales experience

Valid driver's license

Tools

Dealertrack

Job description

Autos of Chicago, Arlington Heights, IL, is seeking an Automotive Service Advisor who thrives on delivering outstanding customer service and growing repair opportunities in a high-volume shop.

Responsibilities include greeting customers, owning each Repair Order from start to finish, communicating recommendations, coordinating with technicians, and following up to ensure timely, accurate work. A sign-on bonus is offered.