Auto Service Advisor & Customer Experience Specialist

Premiertruck; Salem (OR); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Employee Discounts

Medical, Dental, and Vision Insurance

Life Insurance

Paid Holidays and Paid Time Off

401k Plan with Employer Match

Training

Work-Life Balance

Job summary

Premier Truck in Salem, Oregon is seeking a Service Advisor to greet customers and assist in all service needs. You will handle telephone inquiries about pending repairs, prepare quotes, and write service orders. The ideal candidate should have a high school diploma or GED and preferably 2 years of customer service experience in a vehicle environment.

The position offers various benefits including medical, dental, vision insurance, and paid time off.

Qualifications

• Minimum of 2 years’ experience in Customer Service Relations in a vehicle environment.
• Must possess a valid driver’s license.

Responsibilities

• Greet customers entering the service department.
• Assist in preparing repair quotes and writing service orders.
• Monitor job progress and update customers accordingly.
• Promote good housekeeping and safe work practices.

Skills

Customer service relations

Communication skills

Service order management

Education

High school diploma or GED

Job description

Premier Truck in Salem, Oregon is seeking a Service Advisor to greet customers and assist in all service needs. You will handle telephone inquiries about pending repairs, prepare quotes, and write service orders. The ideal candidate should have a high school diploma or GED and preferably 2 years of customer service experience in a vehicle environment.

The position offers various benefits including medical, dental, vision insurance, and paid time off.