Auto Service Advisor & Customer Experience Specialist

Premiertruck; Amarillo (TX); On-site; USD 37,000 - 55,000; Full time

Benefits offered by this job

Employee Discounts

Medical, Dental, and Vision Insurance

Life Insurance

Employee Assistance Programs

Paid Holidays and Paid Time Off

401k Plan with Employer Match

Training

Work-Life Balance

Job summary

Premiertruck is seeking a Service Advisor in Amarillo, Texas. The role involves greeting customers, taking service calls, preparing repair quotes, and monitoring job progress. An ideal candidate would have a high school diploma and at least 2 years in customer service within a vehicle setting.

Benefits include employee discounts, medical and dental insurance, paid time off, and a 401k plan with employer match.

Qualifications

• 2+ years of experience in a customer service role in a vehicle environment preferred.
• Valid driver's license required.

Responsibilities

• Greet customers entering the service department.
• Handle incoming service department calls regarding repairs.
• Prepare quotes on repair jobs and obtain customer approvals.
• Monitor job progress and update customers.

Skills

Customer Service Relations

Up-selling

Education

High School Diploma or GED

Job description

Premiertruck is seeking a Service Advisor in Amarillo, Texas. The role involves greeting customers, taking service calls, preparing repair quotes, and monitoring job progress. An ideal candidate would have a high school diploma and at least 2 years in customer service within a vehicle setting.

Benefits include employee discounts, medical and dental insurance, paid time off, and a 401k plan with employer match.