Auto Service Advisor – Customer Care & Tech Insights

Genuine Parts Company; Newberg (OR); On-site; USD 35,000 - 50,000; Full time

Job summary

Genuine Parts Company is seeking an energetic and customer-focused Service Advisor in Newberg, Oregon. In this role, you will explain findings from Auto Technicians to customers, making it a great opportunity to advance your career in the auto care industry.

We're looking for individuals with a high school diploma or GED equivalent, good customer service skills, and a positive attitude. Duties include assisting customers, scheduling appointments, and documenting maintenance changes.

Qualifications

• Minimum high school diploma or GED equivalent required.
• Good customer service skills and prior experience expected.
• A great attitude: A positive, supportive team player.

Responsibilities

• Assist in customer service.
• Perform general housekeeping around the shop.
• Scheduling appointments and generating estimates.
• Follow up with progress and/or follow up calls.
• Document repair and maintenance changes.

Skills

Customer service skills

Knowledge of cars

Education

High school diploma or GED equivalent

Job description

Genuine Parts Company is seeking an energetic and customer-focused Service Advisor in Newberg, Oregon. In this role, you will explain findings from Auto Technicians to customers, making it a great opportunity to advance your career in the auto care industry.

We're looking for individuals with a high school diploma or GED equivalent, good customer service skills, and a positive attitude. Duties include assisting customers, scheduling appointments, and documenting maintenance changes.