Auto Service Advisor: Customer Experience Champion

Chrysler LLC; Gilroy (CA); On-site; USD 44,640 - 100,440; Full time

Benefits offered by this job

Paid training and development

Medical, Vision and Dental Benefits

401(k) with company match

Paid Holidays

Employee appreciation lunches

Employee bonus for referrals

Employee discounts

Room for growth

Job summary

Chrysler LLC is seeking a customer service team member for its Gilroy CDJR location. The position involves providing excellent service by greeting customers promptly, obtaining their vehicle information, and ensuring continuous communication throughout the service process.

The ideal candidate will have a background in customer service and a commitment to integrity and long-term career growth. Competitive income potential ($4,000 - $9,000) and a comprehensive benefits package are offered.

Qualifications

• Proven record of achieving exceptional Customer Satisfaction.
• Previous customer service experience is required.
• Above average energy level is desired.
• Integrity is essential for this role.

Responsibilities

• Greet customers promptly in a friendly manner.
• Obtain customer and vehicle information.
• Provide excellent customer service to all customers.
• Monitor the progress of each vehicle throughout the day.
• Explain all completed work and charges to customers.

Skills

Customer Satisfaction

Customer Service Experience

Energy Level

Integrity

Job description

Chrysler LLC is seeking a customer service team member for its Gilroy CDJR location. The position involves providing excellent service by greeting customers promptly, obtaining their vehicle information, and ensuring continuous communication throughout the service process.

The ideal candidate will have a background in customer service and a commitment to integrity and long-term career growth. Competitive income potential ($4,000 - $9,000) and a comprehensive benefits package are offered.