Express Service Advisor

Bmwofasheville; Glenview (IL); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health & Wellness programs

401(k) plan

Paid Personal Time Off

Employee vehicle purchase plans

Saturday lunches

Job summary

Bmwofasheville is looking for a Service Advisor in Glenview, Illinois, to enhance customer experience in the service lane. Ideal candidates will possess strong customer service and communication skills, and the company is open to training individuals from retail or hospitality backgrounds.

The role offers a competitive salary of $60,000 - $70,000 annually, alongside benefits such as medical, dental, 401(k), and paid personal time off. This is a family-owned business that values its employees and promotes internal growth.

Qualifications

• Experience in customer service or retail is preferred.
• Valid driver's license with an acceptable driving record is required.
• Willingness to submit to a routine background check.

Responsibilities

• Greet owners on the drive line and provide concierge-level support.
• Explain the repair process to vehicle owners transparently.
• Manage technician schedules efficiently.

Skills

Customer service skills

Communication skills

Organizational skills

Job description

Service Advisor – Fields Chrysler Jeep Dodge Ram Glenview

Turn your customer service skills into a lucrative career.

Fields Auto Group is hiring a Service Advisor to lead our customer experience in the service lane. We treat our employees as our greatest asset with respect, appreciation, and top-tier benefits.

No automotive experience? No problem. We fully train individuals with backgrounds in retail, hospitality, restaurants, or customer service.

Compensation & Benefits

• Pay: $60,000 - $70,000 / year (Depending on Experience)
• Health & Wellness: Medical, Dental, Vision, and Health/Wellness programs
• Financial Security: 401(k) plan and Paid Basic Life Insurance
• Disability Coverage: Short-term and Long-term disability options
• Time Off: Paid Personal Time Off (PTO)
• Perks: Saturday lunches, employee vehicle purchase plans, and product discounts
• Culture: Family-owned and operated with clear internal growth opportunities

Key Responsibilities

• Customer Champion: Greet owners on the drive line, oversee lane flow, and provide concierge-level support in person and over the phone.
• Communication Link: Clearly explain the repair process to vehicle owners and ensure a positive, transparent experience.
• Workflow Coordinator: Manage technician schedules to efficiently distribute work and maximize daily shop capacity.

What We Are Looking For

• People Skills: An organized, friendly personality with fantastic communication skills.
• Professionalism: A well-groomed personal appearance and strong time management habits.
• Background Requirements: A valid driver's license with an acceptable driving record.
• Screening: Willingness to submit to a routine pre-employment background check.