Automotive Service Advisor

Peter Boulware Toyota; Tallahassee (FL); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health benefits and retirement plans

Job summary

Peter Boulware Toyota in Tallahassee, FL is seeking a Service Advisor to be the first point of contact for customers bringing their vehicles in for service. You will listen to concerns, assess needs, and communicate this information to the service team to ensure accurate repairs and timely updates.

You will greet customers, provide clear estimates and timelines, explain recommended services, schedule appointments, and follow up to ensure satisfaction.

Qualifications

• Previous experience in automotive service or customer service preferred.
• Strong communication and problem-solving skills.
• Ability to work in a fast-paced environment.
• Knowledge of automotive systems and repairs.

Responsibilities

• Greet customers and assess their service needs.
• Provide accurate estimates and repair timelines.
• Communicate necessary repairs and services to customers.
• Schedule appointments and follow up with customers.
• Maintain excellent customer service and satisfaction.

Skills

Communication skills

Problem-solving

Customer service

Automotive knowledge

Fast-paced environment

Job description

Description of the role:

Working as a Service Advisor at Peter Boulware Toyota, you will be the first point of contact for customers bringing their vehicles in for service.

You will listen to their concerns, assess the vehicle's needs, and communicate this information to the service team.

Responsibilities:

• Greet customers and assess their service needs
• Provide accurate estimates and repair timelines
• Communicate necessary repairs and services to customers
• Schedule appointments and follow up with customers
• Maintain excellent customer service and satisfaction

Requirements:

• Previous experience in automotive service or customer service preferred
• Strong communication and problem-solving skills
• Ability to work in a fast-paced environment
• Knowledge of automotive systems and repairs

Benefits:

• Competitive compensation
• Opportunity for growth and advancement within the company
• Health benefits and retirement plans available
• $50,000 Company sponsored and paid individual life insurance

About the Company:

Peter Boulware Toyota is an industry leader and innovator located in Tallahassee, Florida.

We pride ourselves on providing top-notch customer service and quality automotive services.

Join our team and be part of our commitment to excellence.