Auto Service Advisor – Commission & Bonuses

1st Honda; Simi Valley (CA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Commission-based pay

Bonuses (DOE)

Medical, Dental, Vision insurance

401(k) retirement plan

Paid vacation

Job summary

First Honda of Simi Valley, part of First Automotive Group, seeks an experienced Service Advisor to deliver exceptional customer service and bridge customers with our technicians.

You will write repair orders, explain recommendations, and advise on maintenance while upholding CSI scores; practice multi-tasking in a fast-paced dealership environment.

Competitive commission, monthly bonuses, and comprehensive benefits await, with opportunities for career growth in a supportive team.

Qualifications

• Experience as a Service Advisor/ Writer (required).
• Strong automotive knowledge and a passion for customer care.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Serve as the key point of contact between customers and technicians.
• Accurately write repair orders and explain service recommendations.
• Advise customers on needed repairs and maintenance - and sell with integrity.
• Provide timely updates to customers on service status.
• Follow up with appointment reminders and post-service communication.
• Maintain high CSI scores.

Skills

Service Advisor/Writer

Customer care

Multi-tasking

Tools

CDK software

Job description

First Honda of Simi Valley, part of First Automotive Group, seeks an experienced Service Advisor to deliver exceptional customer service and bridge customers with our technicians.

You will write repair orders, explain recommendations, and advise on maintenance while upholding CSI scores; practice multi-tasking in a fast-paced dealership environment.

Competitive commission, monthly bonuses, and comprehensive benefits await, with opportunities for career growth in a supportive team.