Auto Sales Trainee: Build Trust & Grow Your Career

CarMax Inc.; Duarte (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Incentives and bonuses

Benefits program

Job summary

CarMax, the nation’s largest used-car retailer, seeks a Sales Consultant Trainee in Duarte, CA. You will be the face of CarMax, helping customers find vehicles that fit their lifestyle, while building genuine relationships and delivering transparent information throughout the sales process.

We offer paid training, a dedicated mentor, and ongoing development opportunities. This role includes growth paths to mentorship, management, and leadership for those who excel.

Qualifications

• Sales or customer service experience in retail or similar environments preferred.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax-provided training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Sales experience

Customer service

Retail environment

Communication skills

Interpersonal skills

Team player

Tech comfortable

Self-motivated

Integrity

Job description

CarMax, the nation’s largest used-car retailer, seeks a Sales Consultant Trainee in Duarte, CA. You will be the face of CarMax, helping customers find vehicles that fit their lifestyle, while building genuine relationships and delivering transparent information throughout the sales process.

We offer paid training, a dedicated mentor, and ongoing development opportunities. This role includes growth paths to mentorship, management, and leadership for those who excel.