Auto Sales BDC Agent – High-Volume Appointment Setter

Toyota of Olympia; Olympia (WA); On-site; USD 35,000 - 85,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) retirement plan

Employee discounts on vehicle purchases and services

Performance-based incentives

Job summary

Toyota of Olympia is hiring a Sales BDC Agent in Olympia, Washington, to drive showroom traffic and provide exceptional customer service. This role involves managing customer inquiries through various channels and converting them into qualified appointments.

The ideal candidate should have 2-3 years of experience in a BDC or sales environment, along with strong communication skills and proficiency in CRM tools. Competitive salary and benefits are offered.

Qualifications

• Minimum of 2-3 years experience in an automotive dealership BDC or sales environment.
• Proven track record of high appointment show rates and conversion success.
• Exceptional verbal and written communication skills with a focus on relationship building.

Responsibilities

• Manage a high volume of inbound and outbound customer inquiries.
• Convert inquiries into qualified showroom appointments.
• Maintain a deep understanding of inventory and promotions.

Skills

Customer engagement

Objection handling

CRM software proficiency

Multitasking

Communication skills

Sales experience

Tools

CRM tools

Phone systems

Digital communication platforms

Job description

Toyota of Olympia is hiring a Sales BDC Agent in Olympia, Washington, to drive showroom traffic and provide exceptional customer service. This role involves managing customer inquiries through various channels and converting them into qualified appointments.

The ideal candidate should have 2-3 years of experience in a BDC or sales environment, along with strong communication skills and proficiency in CRM tools. Competitive salary and benefits are offered.