Auto Sales Appointment Specialist

Paul Miller Performance, LLC; Wayne, Northern (NJ, KY); Hybrid; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance (Vision, Dental)

Life Insurance

Wellness Program

401K with Employer Match

FSA for Health & Dependent Care

Paid Time Off

Disability Insurance

Employee Events

Job summary

Paul Miller Auto Group is seeking a motivated Sales/Customer Service professional to join the Paul Miller BMW Team in Wayne, NJ. You will handle customer inquiries via email and phone, schedule appointments for service and sales, and work with the dealership staff to drive customer satisfaction.

Ideal candidates have a HS Diploma, strong communication skills, and a customer-service oriented attitude. Automotive dealership experience is preferred, and comfort with computers and multi-tasking is

Qualifications

• HS Diploma / GED equivalent.
• Strong communication skills (written and verbal).
• Excellent written and oral skills.
• Experience in automotive dealerships preferred.

Responsibilities

• Answer customer internet inquiries by email and phone.
• Handle all incoming/outgoing calls and emails.
• Manage customer contacts through e-leads, service, follow-up and lead generation.
• Schedule sales/service appointments and follow-ups.
• Contact customers based on current marketing incentives; follow up to drive dealership visits.
• Exhibit ethical behavior and high customer satisfaction in all dealings.
• Interact with customers and dealership staff across departments.

Skills

Strong communication

Phone handling

Customer service

Organization

Education

HS Diploma / GED equivalent

Job description

Paul Miller Auto Group is seeking a motivated Sales/Customer Service professional to join the Paul Miller BMW Team in Wayne, NJ. You will handle customer inquiries via email and phone, schedule appointments for service and sales, and work with the dealership staff to drive customer satisfaction.

Ideal candidates have a HS Diploma, strong communication skills, and a customer-service oriented attitude. Automotive dealership experience is preferred, and comfort with computers and multi-tasking is