Auto PD Claims Specialist — Hybrid & Growth

TPI Global Solutions; Howell (MI); Hybrid; USD 55,000 - 62,000; Full time

Job summary

TPI Global Solutions is seeking an Auto PD Adjuster – Service Claims to manage a caseload of moderately complex auto claims across multiple offices on a hybrid schedule. The role requires strong investigative and negotiation skills, with ongoing training and career development opportunities.

The position offers a base salary range of $55,000 to $62,000 plus benefits. You will work Tuesday and Wednesday in the office with three remote days, and may adjust shifts between standard hours and a

Qualifications

• Associate degree required; bachelor's degree preferred or equivalent combination of education and experience.
• 2–3 years of front-line Auto claim-handling, investigation, and phone queue experience.
• Guidewire experience is a plus.
• Remote setup requires home-based internet connection (minimum 50 Mbps down / 10 Mbps up).
• Strong negotiation abilities within authority limits and context-specific resolutions.

Responsibilities

• Manage an active inventory of 80–120 moderately complex service claims from intake through resolution.
• Conduct thorough investigations, assess liability, evaluate damages and negotiate settlements.
• Coordinate with underwriting, legal, and other stakeholders for comprehensive investigations.
• Identify subrogation potential and set up files to support recovery efforts.
• Refer potentially suspicious claims to the Special Investigation Unit.
• Maintain reserves and authorize payments within limits; document activities clearly.

Skills

Negotiation skills

Communication

Investigation

Education

Associate degree

Bachelor's degree preferred

Tools

Guidewire

Job description

TPI Global Solutions is seeking an Auto PD Adjuster – Service Claims to manage a caseload of moderately complex auto claims across multiple offices on a hybrid schedule. The role requires strong investigative and negotiation skills, with ongoing training and career development opportunities.

The position offers a base salary range of $55,000 to $62,000 plus benefits. You will work Tuesday and Wednesday in the office with three remote days, and may adjust shifts between standard hours and a