Auto Parts Store Pro — Customer Solutions

NAPA Auto Parts; Cookeville (TN); On-site; USD 30,000 - 42,000; Full time

Job summary

NAPA Auto Parts in Cookeville, TN is hiring a Store Pro who serves as the primary contact for customers in the retail store, delivering a high-quality customer experience with automotive parts solutions for retail and wholesale clients.

The role emphasizes product knowledge, responsiveness, and teamwork, with duties spanning POS operation, inventory tools, order fulfillment, and supporting store operations to drive loyalty and overall store performance.

Qualifications

• High School Diploma or GED required.
• Valid Driver's License.
• Excellent communication and interpersonal skills.
• Willing to learn automotive parts and systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently engaging customer experience.
• Operate POS, inventory/catalog tools, and devices.
• Assist with inventory control and stocking.
• Coordinate deliveries and support logistics.
• Maintain clean, safe, and welcoming store environment.
• Support store operations and assist team members as needed.

Skills

Strong communication

Customer-focused

Willingness to learn automotive parts

Team player

Education

High School Diploma or GED

Job description

NAPA Auto Parts in Cookeville, TN is hiring a Store Pro who serves as the primary contact for customers in the retail store, delivering a high-quality customer experience with automotive parts solutions for retail and wholesale clients.

The role emphasizes product knowledge, responsiveness, and teamwork, with duties spanning POS operation, inventory tools, order fulfillment, and supporting store operations to drive loyalty and overall store performance.