Store Parts Pro — Customer Solutions & Delivery

NAPA Auto Parts; Richmond (VA); On-site; USD 46,838,000 - 53,726,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Professional development opportunities

Wellness programs

Job summary

NAPA Auto Parts in Richmond, VA is seeking a Store Pro to be the primary contact for customers in-store, delivering high-quality customer experience and automotive parts solutions. This role supports both retail and wholesale customers and contributes to store performance through product knowledge and responsiveness.

The position requires operating POS and catalog tools, building relationships to drive loyalty, and supporting efficient logistics and general store operations in a fast-paced

Qualifications

• High School Diploma or GED required.
• Valid Driver's License required.
• Strong communication and interpersonal skills with a customer-focused mindset.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Operate POS, inventory/catalog tools, and communication devices.

Skills

Strong communication

Customer-focused mindset

Willingness to learn automotive parts

Education

High School Diploma or GED

Tools

POS system

Inventory/catalog tools

Job description

NAPA Auto Parts in Richmond, VA is seeking a Store Pro to be the primary contact for customers in-store, delivering high-quality customer experience and automotive parts solutions. This role supports both retail and wholesale customers and contributes to store performance through product knowledge and responsiveness.

The position requires operating POS and catalog tools, building relationships to drive loyalty, and supporting efficient logistics and general store operations in a fast-paced