Auto Parts Store Pro: Customer-Driven Solutions

NAPA Auto Parts; Elkhart (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

NAPA Auto Parts in Elkhart, IN, seeks a Store Pro to deliver automotive parts solutions and outstanding customer service in a fast-paced retail setting. You will assist both retail and wholesale customers, use POS and catalog tools, and help maintain inventory accuracy and store standards.

Responsibilities include engaging customers, processing transactions, locating parts, coordinating with team members, and supporting logistics and general workflow to optimize store performance.

Qualifications

• High School Diploma or GED required.
• Strong communication and customer service skills essential.
• Willingness to learn automotive parts and systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate deliveries and pull/prepare orders for customers and drivers.
• Assist with inventory control activities and cycle counts.
• Contribute to store operations and team support to optimize performance.

Skills

Strong communication

Customer service

Interpersonal skills

Willingness to learn automotive parts

Education

High School Diploma or GED

Tools

POS systems

Inventory/catalog systems

Job description

NAPA Auto Parts in Elkhart, IN, seeks a Store Pro to deliver automotive parts solutions and outstanding customer service in a fast-paced retail setting. You will assist both retail and wholesale customers, use POS and catalog tools, and help maintain inventory accuracy and store standards.

Responsibilities include engaging customers, processing transactions, locating parts, coordinating with team members, and supporting logistics and general workflow to optimize store performance.