Auto Parts Store Pro: Customer Champion & Solutions

NAPA; Carlton Woods (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

NAPA in Carlton Woods, Georgia, is seeking a Store Pro to be the main contact for customers, delivering auto parts solutions in a fast-paced retail setting. You will help retail and wholesale customers with product knowledge, respond to inquiries, and drive friendly, efficient service.

You will operate POS and inventory tools, pull and prepare orders for customers and drivers, support store operations, tidy the store, and contribute to daily performance.

Qualifications

• High school diploma or GED required.
• Excellent verbal and written communication and listening skills.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Operate POS, inventory/catalog tools & communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate and dispatch deliveries, pull/prepare orders for customers and drivers.

Skills

Communication skills

Customer focus

Learning aptitude

Education

High School Diploma or GED

Tools

POS systems

Inventory/catalog tools

Delivery management systems

Job description

NAPA in Carlton Woods, Georgia, is seeking a Store Pro to be the main contact for customers, delivering auto parts solutions in a fast-paced retail setting. You will help retail and wholesale customers with product knowledge, respond to inquiries, and drive friendly, efficient service.

You will operate POS and inventory tools, pull and prepare orders for customers and drivers, support store operations, tidy the store, and contribute to daily performance.