Auto Parts Store Pro: Customer-Driven Retail Expert

USA GPC Genuine Parts Company; Moore (OK); On-site; USD 22,000 - 30,000; Full time

Job summary

USA GPC Genuine Parts Company in Moore, OK is seeking an enthusiastic Store Pro to be the primary contact for customers, delivering NAPA-brand service and automotive parts solutions in a fast-paced retail setting. You will use product knowledge to assist customers, process transactions, support inventory and fulfillment, and help drive store performance while maintaining a welcoming environment.

This entry point role offers growth paths within the organization and opportunities to build loyalty

Qualifications

• High School Diploma or GED is required.
• Valid Driver’s License is required or preferred.
• Strong communication and interpersonal skills.
• Customer-focused mindset with problem-solving abilities.
• Willingness to learn automotive parts and technology systems.
• Preferred: experience in automotive, retail, or parts environment.
• Hands-on experience with vehicle repair or maintenance is a plus.
• Knowledge of inventory or cataloging systems.
• Background in automotive, diesel, heavy equipment, farm, marine, or dealership environments.
• ASE Certification is not required.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Utilize delivery management systems to coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support efficient logistics and fulfillment operations.
• Perform general housekeeping, cleaning, and organizational tasks to maintain a safe, professional, and welcoming store environment.
• Assist with inventory control activities, including receiving merchandise, stocking shelves, conducting cycle counts, and helping maintain accurate inventory records.
• Contribute to various store operations and team support tasks as needed to optimize store performance, merchandising, and overall efficiency.
• Support continuous improvement initiatives related to store processes and operational standards.

Skills

Strong communication

Customer-focused

Problem-solving

Team collaboration

Learning mindset

Leadership (lead by example)

Education

High School Diploma or GED

ASE Certification (not required)

Tools

POS systems

Inventory/cataloging systems

Delivery management systems

Job description

USA GPC Genuine Parts Company in Moore, OK is seeking an enthusiastic Store Pro to be the primary contact for customers, delivering NAPA-brand service and automotive parts solutions in a fast-paced retail setting. You will use product knowledge to assist customers, process transactions, support inventory and fulfillment, and help drive store performance while maintaining a welcoming environment.

This entry point role offers growth paths within the organization and opportunities to build loyalty