Auto Parts Expert: Customer-Focused Store Pro

USA GPC Genuine Parts Company; Land O' Lakes (FL); On-site; USD 30,000 - 42,000; Full time

Job summary

USA GPC Genuine Parts Company in Land O' Lakes, FL, seeks a Store Pro to serve as the primary contact for customers in the Napa-branded retail store. You will provide automotive parts solutions, support both retail and wholesale customers, and help drive store performance through knowledge, responsiveness, and engagement.

The role offers an entry point or growth path within the organization, with responsibilities spanning sales, order fulfillment, and customer relationship building.

Qualifications

• High School Diploma or GED is required.
• Valid Driver’s License is required to operate or deliver parts.
• Strong communication and interpersonal skills are essential.
• Customer-focused mindset with listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support teammates.
• Operate POS, inventory/catalog tools, and communications devices.
• Maintain a fast-paced, high-energy store environment.

Skills

Customer service

Strong communication

Problem solving

Teamwork

Willingness to learn

Education

High School Diploma or GED

Tools

POS systems

Inventory/catalog tools

Delivery management systems

Job description

USA GPC Genuine Parts Company in Land O' Lakes, FL, seeks a Store Pro to serve as the primary contact for customers in the Napa-branded retail store. You will provide automotive parts solutions, support both retail and wholesale customers, and help drive store performance through knowledge, responsiveness, and engagement.

The role offers an entry point or growth path within the organization, with responsibilities spanning sales, order fulfillment, and customer relationship building.