Customer-Focused Automotive Parts Specialist

Genuine Parts Company; Moore (OK); On-site; USD 25,000 - 32,000; Full time

Job summary

Genuine Parts Company’s NAPA store in Moore, OK seeks a Store Pro to be the primary contact for customers, providing automotive parts solutions and a high-quality shopping experience. You will support both retail and wholesale customers, leveraging product knowledge to drive satisfaction and loyalty.

Responsibilities include operating POS and catalog tools, assisting with inventory and deliveries, and maintaining a fast-paced, customer-focused environment while upholding store standards.

Qualifications

• High School Diploma or GED.
• Valid Driver’s License.
• Strong communication (verbal and written) and interpersonal skills.
• Customer-focused mindset with strong listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate and dispatch deliveries, pull and prepare orders for customers and drivers.
• Assist with inventory control activities and maintain accurate inventory records.
• Contribute to store operations and team support tasks to optimize performance.

Skills

Customer service

Communication

Problem solving

Teamwork

Willingness to learn

Education

High School Diploma or GED

Tools

POS systems

Inventory management systems

Job description

Genuine Parts Company’s NAPA store in Moore, OK seeks a Store Pro to be the primary contact for customers, providing automotive parts solutions and a high-quality shopping experience. You will support both retail and wholesale customers, leveraging product knowledge to drive satisfaction and loyalty.

Responsibilities include operating POS and catalog tools, assisting with inventory and deliveries, and maintaining a fast-paced, customer-focused environment while upholding store standards.