Auto Parts Store Lead & Customer Service Expert

O'Reilly Auto Parts; Springfield (MA); Vor Ort; USD 21.000 - 28.000; Vollzeit

Benefits dieser Stelle

Competitive wages

401k with employer contributions

Health insurance

Stock Purchase Plan

Tuition assistance

Zusammenfassung

O'Reilly Auto Parts in Springfield, MA is seeking a Retail Service Specialist to support Store Manager and Assistant Managers in sales, customer service, and store operations. The role may include shift management in the managers' absence.

Qualified candidates will have strong communication skills; RSS Certification is required. Bilingual abilities (Spanish preferred) are encouraged to apply, with a comprehensive compensation package described in the listing.

Qualifikationen

• Strong communication skills are required.
• Ability to obtain RSS Certification is required.
• Retail sales experience is preferred.
• Automotive systems knowledge is beneficial.

Aufgaben

• Lead store team members in delivering excellent customer service to retail and professional customers.
• Supervise customer service levels on the showroom floor.
• Ensure phone calls are answered per policy.
• Process ship-to-store, transfers, and outside purchases efficiently.

Kenntnisse

Strong communication

Spanish language

Automotive knowledge

Ausbildung

RSS Certification

Jobbeschreibung

O'Reilly Auto Parts in Springfield, MA is seeking a Retail Service Specialist to support Store Manager and Assistant Managers in sales, customer service, and store operations. The role may include shift management in the managers' absence.

Qualified candidates will have strong communication skills; RSS Certification is required. Bilingual abilities (Spanish preferred) are encouraged to apply, with a comprehensive compensation package described in the listing.