Auto Parts Specialist - Fast-Paced Retail Expert

NAPA Auto Parts; Williamston (MI); Presencial; USD 17 000 - 22 000; Tempo integral

Resumo da oferta

NAPA Auto Parts in Williamston, MI is seeking a Store Pro to serve as the primary contact for customers in the retail store, delivering a high-quality experience and automotive parts solutions. This role supports both retail and wholesale customers, leveraging product knowledge to assist teams and drive store performance.

The position involves operating POS and inventory tools, handling deliveries, and maintaining a fast-paced, customer-focused environment with a strong emphasis on accuracy and

Qualificações

• High School Diploma or GED.
• Valid Driver's License.
• Strong communication (verbal and written) and interpersonal skills.
• Customer-focused mindset with strong listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsabilidades

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Utilize delivery management systems to coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support efficient logistics and fulfillment operations.
• Perform general housekeeping, cleaning, and organizational tasks to maintain a safe, professional, and welcoming store environment.
• Assist with inventory control activities, including receiving merchandise, stocking shelves, conducting cycle counts, and helping maintain accurate inventory records.
• Contribute to various store operations and team support tasks as needed to optimize store performance, merchandising, and overall efficiency.
• Support continuous improvement initiatives related to store processes and operational standards.

Conhecimentos

Strong communication

Customer service

Problem solving

Team player

Formação académica

High School Diploma or GED

Ferramentas

POS systems

Inventory/catalog tools

Delivery management systems

Descrição da oferta de emprego

NAPA Auto Parts in Williamston, MI is seeking a Store Pro to serve as the primary contact for customers in the retail store, delivering a high-quality experience and automotive parts solutions. This role supports both retail and wholesale customers, leveraging product knowledge to assist teams and drive store performance.

The position involves operating POS and inventory tools, handling deliveries, and maintaining a fast-paced, customer-focused environment with a strong emphasis on accuracy and