Automotive Parts Specialist

NAPA Auto Parts; Middleburg (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

The Store Pro at NAPA Auto Parts serves as the primary contact for customers in the retail store, delivering a high-quality experience by providing automotive parts solutions to retail and wholesale customers. This role supports store performance through product knowledge, responsiveness, and customer engagement.

You will operate POS and inventory/catalog tools, process transactions, and coordinate deliveries and orders while maintaining a fast-paced, organized environment.

Qualifications

• High School Diploma or GED.
• Valid Driver’s License.
• Strong communication (verbal and written) and interpersonal skills.
• Customer-focused mindset with strong listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Utilize delivery management systems to coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support efficient logistics and fulfillment operations.
• Perform general housekeeping, cleaning, and organizational tasks to maintain a safe, professional, and welcoming store environment.
• Assist with inventory control activities, including receiving merchandise, stocking shelves, conducting cycle counts, and helping maintain accurate inventory records.
• Contribute to various store operations and team support tasks as needed to optimize store performance.

Skills

communication

customer service

problem solving

Education

High School Diploma or GED

ASE Certification (not required)

Tools

POS system

Inventory/catalog tools

Delivery management software

Job description

The Store Pro at NAPA Auto Parts serves as the primary contact for customers in the retail store, delivering a high-quality experience by providing automotive parts solutions to retail and wholesale customers. This role supports store performance through product knowledge, responsiveness, and customer engagement.

You will operate POS and inventory/catalog tools, process transactions, and coordinate deliveries and orders while maintaining a fast-paced, organized environment.