Auto Parts Specialist & Customer Service Pro

O'Reilly Automotive Stores, Inc.; Folsom (LA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance (Day

401(k) with Employer Contributions

Stock Purchase Plan

Paid Time Off

Job summary

O’Reilly Auto Parts seeks a Parts Specialist to deliver high-level service to retail and installer customers. This role supports store management in daily tasks and promotes customer service programs.

Bilingual candidates are encouraged to apply, especially Spanish speakers. Responsibilities include greeting customers, aiding in merchandise selection, servicing professional customers, and maintaining store operations per company policies.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Must provide outstanding, friendly, and professional customer service.
• Able to multitask, handling in-store and phone customers simultaneously.
• Familiar with automotive parts, cataloging, Weatherly index system, ASE certification desired.

Responsibilities

• Greet customers and assist in merchandise selection.
• Promote company customer service programs and related selling.
• Serve professional customers with support to installers as needed.

Skills

Alphanumeric matching

Multitasking

Bilingual Spanish (desirable)

Job description

O’Reilly Auto Parts seeks a Parts Specialist to deliver high-level service to retail and installer customers. This role supports store management in daily tasks and promotes customer service programs.

Bilingual candidates are encouraged to apply, especially Spanish speakers. Responsibilities include greeting customers, aiding in merchandise selection, servicing professional customers, and maintaining store operations per company policies.