Auto Parts Specialist: Customer Service Pro

O'Reilly Auto Parts; Washington (MO); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Paid time off

401k

Health insurance

Wellbeing programs

Tuition assistance

Career growth

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers. The role supports store management in daily tasks, with bilingual candidates encouraged to apply.

Essential duties include greeting customers, assisting with merchandise selection, and aiding account executives in serving professional customers. You will handle cash, returns, and stock updates, while performing in-store services and occasional deliveries as needed.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet retail/walk-in customers in a friendly manner and assist them in selecting merchandise.
• Assist managers and installer service specialists in serving professional customers as needed.
• Complete assigned training relevant to position.

Skills

Alphanumeric matching

Customer service

Multitasking

Education

ASE certification

Job description

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers. The role supports store management in daily tasks, with bilingual candidates encouraged to apply.

Essential duties include greeting customers, assisting with merchandise selection, and aiding account executives in serving professional customers. You will handle cash, returns, and stock updates, while performing in-store services and occasional deliveries as needed.