Auto Parts Specialist - Customer Service & Growth

O'Reilly Auto Parts; Poquoson (VA); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical, dental, & vision insurance

Job summary

O’Reilly Auto Parts is hiring a Parts Specialist in the United States. The role focuses on high-level customer service, assisting retail and installer customers, and supporting store management with daily tasks.

Compensation ranges from $12.77 to $18.40 per hour, with potential premiums based on schedule, season, or specific work performed. Bilingual applicants are encouraged to apply, and opportunities for growth exist within the organization.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.
• Spanish language ability is a plus.

Responsibilities

• Greet customers and assist in selecting merchandise.
• Assist managers and installers with service as needed.
• Process transactions accurately and manage cash drawer.
• Handle exchanges/returns per company policy.
• Perform daily store tasks and participate in training.

Skills

Alphanumeric matching

Customer service

Multitasking

Spanish language

Automotive parts knowledge

ASE certification

Job description

O’Reilly Auto Parts is hiring a Parts Specialist in the United States. The role focuses on high-level customer service, assisting retail and installer customers, and supporting store management with daily tasks.

Compensation ranges from $12.77 to $18.40 per hour, with potential premiums based on schedule, season, or specific work performed. Bilingual applicants are encouraged to apply, and opportunities for growth exist within the organization.