Automotive Parts Specialist - Customer Focus and Growth

O'Reilly Auto Parts; Zimmerman (MN); On-site; USD 16,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions

Medical, dental, and vision insurance

Flexible spending account (FSA)

Career growth opportunities

Job summary

O’Reilly Auto Parts is hiring a Parts Specialist to provide high-level service to retail and installer customers. The role includes greeting customers, assisting with merchandise selection, and supporting store management in daily tasks.

Employees are encouraged to bring bilingual skills, and the position offers a comprehensive compensation package with opportunities for premiums and bonuses in specific circumstances. The job emphasizes customer satisfaction and adherence to company policies.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling customers in-store and on the phone.

Responsibilities

• Greet customers promptly and assist them in selecting merchandise.
• Support managers and installer service specialists with professional customers.
• Answer store phones, lookup parts, quote prices, and promote related items.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O’Reilly Auto Parts is hiring a Parts Specialist to provide high-level service to retail and installer customers. The role includes greeting customers, assisting with merchandise selection, and supporting store management in daily tasks.

Employees are encouraged to bring bilingual skills, and the position offers a comprehensive compensation package with opportunities for premiums and bonuses in specific circumstances. The job emphasizes customer satisfaction and adherence to company policies.