Auto Parts Specialist — Customer Service & Growth

O'Reilly Auto Parts; Washington; On-site; USD 23,000 - 32,000; Full time

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers in-store. The role supports store management, handles daily cash operations, and assists with returns and exchanges in line with policy.

Bilingual candidates are encouraged to apply, and training will be provided for various store tasks. Responsibilities include greeting customers, quoting prices, recommending related items, and ensuring accurate cash handling.

Qualifications

• Must be able to quickly match alphanumeric sequences.
• Provide outstanding, friendly, professional customer service.
• Must multitask, handling customers in-store and on the phone.

Responsibilities

• Follow and promote customer service programs (Hi-5, Low Price Guarantee, etc.).
• Greet customers and assist them in selecting merchandise.
• Assist installers and professional customers as needed.
• Process cash, checks, and credit card transactions accurately.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O’Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers in-store. The role supports store management, handles daily cash operations, and assists with returns and exchanges in line with policy.

Bilingual candidates are encouraged to apply, and training will be provided for various store tasks. Responsibilities include greeting customers, quoting prices, recommending related items, and ensuring accurate cash handling.