Auto Parts Specialist: Customer-Driven Service Pro

O'Reilly Automotive; Lawrence (KS); Sur place; USD 2 066 000 - 3 031 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, & Vision Insurance

401k with Employer Contributions Start

Paid Time Off

Tuition Educational Assistance

Career Growth Opportunities

Résumé du poste

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers, while supporting store management in daily tasks. Bilingual candidates are encouraged to apply and training relevant to the position will be completed.

The role includes handling cash, returns, and lighting up cross-sell opportunities. You will greet customers, assist with merchandise selection, and help professional customers with service needs.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsabilités

• Greet retail/walk-in customers and assist in selecting merchandise.
• Support managers and installer service specialists for professional customers.
• Provide phone assistance, look up parts and quote prices, and promote related items.

Connaissances

Customer service

Multitasking

Alphanumeric match

Description du poste

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers, while supporting store management in daily tasks. Bilingual candidates are encouraged to apply and training relevant to the position will be completed.

The role includes handling cash, returns, and lighting up cross-sell opportunities. You will greet customers, assist with merchandise selection, and help professional customers with service needs.