Auto Parts Specialist: Customer-Focused & Growth Path

O'Reilly Auto Enterprises, LLC; Marion (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

401(k) with employer contributions

Medical, dental & vision insurance

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide top-tier service to retail and installer customers. You will greet customers, assist with merchandise choices, and quote prices while promoting related items. You will also handle cash transactions and returns per policy, and support daily store operations.

The role values bilingual abilities and comfort with multitasking across in-store and phone interactions, with opportunities for growth within the company.

Qualifications

• Experience in automotive parts retail or service.
• Customer service and POS handling required.
• Bilingual abilities preferred, Spanish valued.

Responsibilities

• Greet customers and assist with merchandise selection.
• Provide quotes, upsell related items, and maintain Low-Price Guarantee.
• Process transactions, returns, and cash handling following policy.
• Support store management and perform daily stock and planogram tasks.

Skills

Customer service

Multitasking

Bilingual ability

Education

ASE certification preferred

Tools

Weatherly index system

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide top-tier service to retail and installer customers. You will greet customers, assist with merchandise choices, and quote prices while promoting related items. You will also handle cash transactions and returns per policy, and support daily store operations.

The role values bilingual abilities and comfort with multitasking across in-store and phone interactions, with opportunities for growth within the company.