Auto Parts Specialist — Customer-Driven Service & Growth

O'Reilly Auto Parts; Highland Park (MI); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

401k with company match

Medical Insurance

Dental Insurance

Vision Insurance

Tuition Assistance

Career Growth

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers and to support store management in daily tasks.

Responsibilities include greeting customers, assisting with merchandise selection, cash handling, returns processing, and coordinating with management on store operations. Bilingual candidates are encouraged to apply, and the role emphasizes customer service excellence.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Assist professional customers as needed and directed.
• Handle cash, credit card transactions, and daily cash drawer securely.
• Process exchanges and returns per policy.

Skills

Customer service

Multitasking

Alphanumeric matching

Job description

O’Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers and to support store management in daily tasks.

Responsibilities include greeting customers, assisting with merchandise selection, cash handling, returns processing, and coordinating with management on store operations. Bilingual candidates are encouraged to apply, and the role emphasizes customer service excellence.