Auto Parts Specialist – Bilingual Customer Care

O'Reilly Auto Parts; Carson City (NV); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

401k with Employer Contributions

Paid Time Off

Tuition Educational Assistance

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers and to support store management in daily tasks. Bilingual candidates are encouraged to apply, and the role includes handling cash, returns, and various in-store services.

The position emphasizes excellent customer service, teamwork with management, and participation in training programs to stay updated on merchandise and policies.

Qualifications

• Ability to provide outstanding, friendly and professional customer service.
• Must multitask while helping customers in person and on the phone.
• Familiarity with automotive parts retail and service is a plus.

Responsibilities

• Greet and assist customers, helping them select merchandise.
• Promote customer service programs and related selling initiatives.
• Assist management and installer service specialists with professional customers.

Skills

Customer service

Multitasking

In-store assistance

Bilingual English/Spanish

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers and to support store management in daily tasks. Bilingual candidates are encouraged to apply, and the role includes handling cash, returns, and various in-store services.

The position emphasizes excellent customer service, teamwork with management, and participation in training programs to stay updated on merchandise and policies.