Auto Parts Solutions Specialist

Genuine Parts Company; Grimes (IA); On-site; USD 17,000 - 25,000; Full time

Job summary

Genuine Parts Company’s NAPA store seeks a frontline team member to provide accurate automotive parts solutions to retail and wholesale customers. You will deliver a positive customer experience, apply product knowledge, and support store operations using POS and inventory tools in a fast-paced environment.

The role emphasizes customer engagement, teamwork, and learning automotive systems, with opportunities for growth within the organization.

Qualifications

• High School Diploma or GED required.
• Valid Driver’s License required.
• Strong communication and interpersonal skills needed.
• Customer-focused mindset with good listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Utilize delivery management systems to coordinate and dispatch deliveries, pull and prepare orders for customers and drivers.
• Perform general housekeeping, cleaning, and organizational tasks to maintain a safe, professional store environment.
• Assist with inventory control activities, including receiving merchandise, stocking shelves, conducting cycle counts, and helping maintain accurate inventory records.
• Contribute to various store operations and team support tasks as needed to optimize performance.

Skills

Communication skills

Customer focus

Problem solving

Willingness to learn

Education

High School Diploma or GED

Tools

POS systems

Inventory/catalog tools

Job description

Genuine Parts Company’s NAPA store seeks a frontline team member to provide accurate automotive parts solutions to retail and wholesale customers. You will deliver a positive customer experience, apply product knowledge, and support store operations using POS and inventory tools in a fast-paced environment.

The role emphasizes customer engagement, teamwork, and learning automotive systems, with opportunities for growth within the organization.