Automotive Parts Specialist & Customer Solutions Expert

USA GPC Genuine Parts Company; Hawaii; In loco; USD 22.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health Insurance

401(k) with company match

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Descrizione del lavoro

Genuine Parts Company (NAPA) stores provide automotive parts solutions to retail and wholesale customers, delivering a high-quality customer experience in a fast-paced environment. You will use product knowledge to identify parts, support team members, and drive store performance through efficient order fulfillment and logistics.

The role emphasizes customer satisfaction, responsiveness, and teamwork, with opportunities to grow within a global auto parts network.

Competenze

• Requires high school diploma or GED.
• Excellent verbal and written communication; strong interpersonal skills.
• Customer-focused with problem-solving abilities; learns automotive systems.

Mansioni

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver consistently engaging customer experience; use product knowledge to assist customers.
• Operate POS, inventory/catalog tools and communication devices in a fast-paced store.
• Maintain store cleanliness and safety; assist with inventory and cycle counts.
• Support deliveries, logistics, merchandising and overall store performance.

Conoscenze

Strong communication

Customer focus

Problem solving

Willingness to learn

Leadership

Formazione

High School Diploma or GED

Strumenti

POS systems

Inventory/catalog tools

Descrizione del lavoro

Genuine Parts Company (NAPA) stores provide automotive parts solutions to retail and wholesale customers, delivering a high-quality customer experience in a fast-paced environment. You will use product knowledge to identify parts, support team members, and drive store performance through efficient order fulfillment and logistics.

The role emphasizes customer satisfaction, responsiveness, and teamwork, with opportunities to grow within a global auto parts network.