Auto Parts Retail Team Lead

O'Reilly Auto Parts; Riverside (CA); Vor Ort; USD 23.000 - 34.000; Vollzeit

Benefits dieser Stelle

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, Vision Insurance

Flexible Spending Account (FSA)

Career Growth Opportunities

Paid Time Off

Zusammenfassung

O'Reilly Auto Parts in Riverside, CA is seeking a store leadership role to drive customer service and store operations. You will lead a team in delivering exceptional service to retail and professional customers while managing daily tasks and store workflows.

The role emphasizes strong communication, automotive knowledge, and the ability to obtain RSS certification; preferred candidates have retail auto parts experience and ASE certification. Bilingual skills (Spanish) are a plus.

Qualifikationen

• Strong communication skills.
• Ability to obtain RSS Certification.
• Retail sales experience, preferably in auto parts.
• Automotive systems and repair knowledge.
• ASE Certification.
• Spanish language is highly desired.

Aufgaben

• Lead store team to deliver excellent customer service to retail and professional customers.
• Supervise customer service levels in the showroom and ensure team executes programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot).
• Ensure telephone is answered according to company policy.
• Process buy online/ship to store, hub and store-to-store transfers, and DC add orders with timely customer notification.

Kenntnisse

Strong communication skills

Retail sales experience

Automotive systems and repair知识

Spanish language

Ausbildung

RSS Certification

ASE Certification

Jobbeschreibung

O'Reilly Auto Parts in Riverside, CA is seeking a store leadership role to drive customer service and store operations. You will lead a team in delivering exceptional service to retail and professional customers while managing daily tasks and store workflows.

The role emphasizes strong communication, automotive knowledge, and the ability to obtain RSS certification; preferred candidates have retail auto parts experience and ASE certification. Bilingual skills (Spanish) are a plus.