Auto Parts Retail Shift Lead

O'Reilly Auto Parts; Patterson (CA); On-site; USD 23,281 - 34,302; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

A leading auto parts retailer is seeking a Retail Service Specialist in Patterson, California. This role involves supporting store management, leading customer service efforts, and ensuring the smooth operation of store processes. The ideal candidate will have strong communication skills, retail experience, and a knowledge of automotive systems. This position offers competitive wages, Paid Time Off, and opportunities for career growth within a proven company culture.

Qualifications

• Strong communication skills required for effective customer interaction.
• Retail sales experience preferred, particularly in auto parts.
• Knowledge of automotive systems and repairs is desired.

Responsibilities

• Support Store Manager and Assistant Managers in sales and customer service.
• Lead team members to provide excellent customer service.
• Supervise customer service levels in the retail showroom.
• Ensure timely processing of online orders and customer notifications.
• Handle customer returns and exchanges efficiently.
• Perform all store opening and closing duties, securing the store.

Skills

Strong communication skills

Retail sales experience

Automotive systems and repair knowledge

Fluency in Spanish

Education

RSS Certification

ASE Certification

Job description

A leading auto parts retailer is seeking a Retail Service Specialist in Patterson, California. This role involves supporting store management, leading customer service efforts, and ensuring the smooth operation of store processes. The ideal candidate will have strong communication skills, retail experience, and a knowledge of automotive systems. This position offers competitive wages, Paid Time Off, and opportunities for career growth within a proven company culture.