Auto Parts Retail Lead – Customer Service & Growth

O'Reilly Auto Parts; El Cajon (CA); On-site; USD 23,281 - 34,302; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

A leading auto parts company in California is seeking a team leader to supervise store operations and ensure excellent customer service. Responsibilities include leading team members, managing customer service standards, processing orders efficiently, and maintaining store operations. Ideal candidates possess strong communication skills, an ability to obtain RSS Certification, and fluency in multiple languages. This position offers competitive wages and comprehensive benefits, promoting a strong culture of growth and advancement.

Qualifications

• Strong communication skills necessary to effectively lead the team and serve customers.
• Ability to obtain RSS Certification for the role.

Responsibilities

• Lead store team members in providing excellent customer service.
• Supervise customer service operations in the retail showroom.
• Ensure timely processing of orders and customer returns.

Skills

Strong communication skills

Fluency in multiple languages

Education

RSS Certification

Job description

A leading auto parts company in California is seeking a team leader to supervise store operations and ensure excellent customer service. Responsibilities include leading team members, managing customer service standards, processing orders efficiently, and maintaining store operations. Ideal candidates possess strong communication skills, an ability to obtain RSS Certification, and fluency in multiple languages. This position offers competitive wages and comprehensive benefits, promoting a strong culture of growth and advancement.