Auto Parts Retail Service Lead

O'Reilly Auto Parts; Colleyville (TX); Vor Ort; USD 21.000 - 26.000; Vollzeit

Benefits dieser Stelle

Competitive wages

Paid time off

401k with employer contributions from/

Medical, dental, vision insurance

Tuition educational assistance

Career growth opportunities

Zusammenfassung

O'Reilly Auto Parts is seeking a Retail Service Specialist to support store leadership in sales, customer service, store appearance, and operations. This role also takes on shift management in the absence of Assistant or Store Manager.

Bilingual candidates are encouraged to apply to assist diverse customers and team members. You will lead the team in delivering exceptional customer service, oversee showroom service programs, ensure calls and transfers are handled promptly, and manage returns and

Qualifikationen

• Strong communication skills.
• Ability to obtain RSS Certification.

Aufgaben

• Lead store team members in providing excellent customer service to retail and professional customers.
• Supervise the customer service levels on the retail showroom and ensure team execution of service programs.
• Ensure telephone is answered according to company policy.
• Process all buy online/ship to store, hub and store to store transfers, and DC add orders and inform customers on shipment arrivals.

Kenntnisse

Strong communication

RSS Certification

Ausbildung

ASE Certification

Jobbeschreibung

O'Reilly Auto Parts is seeking a Retail Service Specialist to support store leadership in sales, customer service, store appearance, and operations. This role also takes on shift management in the absence of Assistant or Store Manager.

Bilingual candidates are encouraged to apply to assist diverse customers and team members. You will lead the team in delivering exceptional customer service, oversee showroom service programs, ensure calls and transfers are handled promptly, and manage returns and