Auto Parts Retail Lead: Customer Experience & Operations

O'Reilly Auto Parts; Jackson (MS); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Stock purchase plan

401k with employer contributions

Medical, dental, and vision insurance

Tuition educational assistance programs

Job summary

A leading auto parts retailer is seeking a Retail Service Specialist in Jackson, Mississippi to support management in sales and store operations. Responsibilities include leading team members in customer service, managing inventory processes, and ensuring proper store opening and closing. Candidates should possess strong communication skills, be able to obtain RSS certification, and preferably have retail sales experience, especially in auto parts. This is an excellent opportunity for career growth in a competitive environment.

Qualifications

• Strong communication skills are essential.
• Ability to achieve RSS Certification required.
• Retail sales experience preferred, especially in auto parts.

Responsibilities

• Support Store Manager and Assistant Managers in sales and operations.
• Lead team in delivering excellent customer service.
• Supervise customer service levels on the retail showroom.

Skills

Strong communication skills

Bilingual (Spanish highly desired)

Education

RSS Certification

Job description

A leading auto parts retailer is seeking a Retail Service Specialist in Jackson, Mississippi to support management in sales and store operations. Responsibilities include leading team members in customer service, managing inventory processes, and ensuring proper store opening and closing. Candidates should possess strong communication skills, be able to obtain RSS certification, and preferably have retail sales experience, especially in auto parts. This is an excellent opportunity for career growth in a competitive environment.