Auto Parts Pro: Customer-Focused Retail Specialist

NAPA Auto Parts; Round Rock (TX); Presencial; USD 28.000 - 36.000; Jornada completa

Descripción de la vacante

NAPA Auto Parts in Round Rock, TX is seeking a Store Pro to be the primary contact for customers in-store, providing automotive parts solutions and a high-quality experience. You will assist both retail and wholesale customers, using product knowledge to support teammates and ensure efficient order fulfillment.

This role emphasizes a strong customer focus, teamwork, and the ability to operate POS systems in a busy retail environment.

Formación

• High School Diploma or GED is required.
• Valid Driver's License is required.
• Strong communication and interpersonal skills.
• Customer-focused mindset with problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsabilidades

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions and inquiries.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate and dispatch deliveries, pull and prepare orders for customers and drivers.

Conocimientos

Strong communication

Customer-focused mindset

Problem-solving abilities

Willingness to learn automotive parts

Educación

High School Diploma or GED

Herramientas

POS systems

Inventory/catalog tools

Descripción del empleo

NAPA Auto Parts in Round Rock, TX is seeking a Store Pro to be the primary contact for customers in-store, providing automotive parts solutions and a high-quality experience. You will assist both retail and wholesale customers, using product knowledge to support teammates and ensure efficient order fulfillment.

This role emphasizes a strong customer focus, teamwork, and the ability to operate POS systems in a busy retail environment.