Auto Parts Pro: Customer-Centric Store Specialist

NAPA Auto Parts; Columbus (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

NAPA Auto Parts in Columbus, OH is seeking a Store Pro to be the primary contact for customers in the retail store, delivering automotive parts solutions and a high-quality customer experience. You will support both retail and wholesale customers, use product knowledge to assist, operate POS and inventory/catalog tools, and maintain a fast-paced, welcoming environment.

This role offers a strong entry point with growth potential within the organization and requires teamwork, reliability, and a

Qualifications

• High School Diploma or GED is required.
• Strong communication and interpersonal skills.
• Customer-focused mindset with problem-solving abilities.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers
• Deliver a consistently positive and engaging customer experience
• Utilize product knowledge to assist customers and teammates
• Operate POS, inventory/catalog tools, and communication devices
• Maintain high energy and customer focus in a fast-paced retail environment
• Build relationships with customers to drive loyalty and repeat business
• Assist with inventory control activities, including receiving merchandise, stocking shelves, cycle counts

Skills

Customer service

Communication

Problem solving

Education

High School Diploma or GED

Job description

NAPA Auto Parts in Columbus, OH is seeking a Store Pro to be the primary contact for customers in the retail store, delivering automotive parts solutions and a high-quality customer experience. You will support both retail and wholesale customers, use product knowledge to assist, operate POS and inventory/catalog tools, and maintain a fast-paced, welcoming environment.

This role offers a strong entry point with growth potential within the organization and requires teamwork, reliability, and a