Auto Parts Installer & Service Coordinator (Bilingual)

O'Reilly Auto Parts; Flagstaff (AZ); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off

401k plan

Medical Insurance

Dental Insurance

Vision Insurance

FSA

Career Growth

Job summary

O'Reilly Auto Parts is seeking an Installer Service Specialist to serve professional customers at the store's installer counter. This experienced technician will oversee the daily activity of the delivery team to ensure accurate and timely order deliveries.

The role involves building sales relationships with installers, taking orders by phone and online, directing parts for delivery, maintaining delivery vehicles, and ensuring proper invoicing and returns.

Qualifications

• Strong background in mechanics.
• Above average communication skills.

Responsibilities

• Develop sales relationships with installers and professional customers.
• Take orders over the phone and online, invoice orders, route delivery staff.
• Direct delivery specialists to ensure accurate, timely order deliveries.
• Maintain delivery vehicles and ensure daily mileage logs.
• Verify product/merchandise, including warranties, are billed before checkout.
• Assist on front and retail counters; support backroom duties as needed.
• Process customer labor claims quickly and efficiently.
• All other duties as assigned.

Skills

Mechanics

Communication

Job description

O'Reilly Auto Parts is seeking an Installer Service Specialist to serve professional customers at the store's installer counter. This experienced technician will oversee the daily activity of the delivery team to ensure accurate and timely order deliveries.

The role involves building sales relationships with installers, taking orders by phone and online, directing parts for delivery, maintaining delivery vehicles, and ensuring proper invoicing and returns.