Auto Parts Installer & Service Specialist (Bilingual)

O'Reilly Auto Parts; Plymouth (NH); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions

Health insurance

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts is seeking an Installer Service Specialist to serve professional customers at the installer counter and to oversee daily activity of the delivery team. The role emphasizes building relationships with installers, handling orders by phone and online, and ensuring timely, accurate deliveries.

Bilingual candidates are encouraged to apply. ASE certification is desirable, and there are growth opportunities within a supportive, team‑oriented environment.

Qualifications

• Strong background in mechanics and vehicle systems.
• Excellent written and verbal communication with customers.

Responsibilities

• Develop sales relationships with installers and professional customers.
• Take customer orders by phone and online, invoice orders, and direct delivery operations.
• Ensure delivery vehicles are serviced and meet company standards; verify inspections and daily mileages.
• Coordinate with Sales Specialists/Territory Managers to provide superior service.
• Audit returns, ensure proper labeling, and process warranty/cores credit.
• Assist on front/end counters and support backroom duties as needed.
• Process customer labor claims promptly and accurately.

Skills

Mechanics

Communication

Education

ASE Certification

Job description

O'Reilly Auto Parts is seeking an Installer Service Specialist to serve professional customers at the installer counter and to oversee daily activity of the delivery team. The role emphasizes building relationships with installers, handling orders by phone and online, and ensuring timely, accurate deliveries.

Bilingual candidates are encouraged to apply. ASE certification is desirable, and there are growth opportunities within a supportive, team‑oriented environment.