Auto Parts Service Specialist – Bilingual

O'Reilly Auto Parts; Rockland (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid time off

401k with employer contributions

Medical, dental, & vision insurance

Flexible Spending Account

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking an Installer Service Specialist to service professional customers at the installer counter. The role includes directing delivery staff, ensuring timely order fulfillment, and maintaining vehicle and inspection records.

Bilingual candidates are encouraged to apply. Responsibilities include building sales relationships with installers, taking orders, invoicing and ensuring accurate picking and staging of parts for delivery, while supporting front and back counter

Qualifications

• Strong background in mechanics.
• Above average communication skills.
• Spanish language is highly desired; ASE Certification is preferred.

Responsibilities

• Develop sales relationships with installers/professional customers.
• Take and invoice orders by phone and online; direct parts to delivery.
• Ensure delivery vehicles are serviced and maintained to company standards.
• Verify product/merchandise and warranty parts are billed before checkout.
• Assist on front and retail counters as needed; help with backroom duties.
• Process customer labor claims quickly and efficiently.
• All other duties as assigned.

Skills

Mechanics background

Communication skills

Spanish language

Education

ASE Certification

Job description

O'Reilly Auto Parts is seeking an Installer Service Specialist to service professional customers at the installer counter. The role includes directing delivery staff, ensuring timely order fulfillment, and maintaining vehicle and inspection records.

Bilingual candidates are encouraged to apply. Responsibilities include building sales relationships with installers, taking orders, invoicing and ensuring accurate picking and staging of parts for delivery, while supporting front and back counter