Auto Parts Field Sales Pro

NAPA

Raleigh (NC)

On-site

USD 42,000 - 62,000

Full time

14 days+

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Job summary

NAPA is seeking a Sales Pro in Raleigh, NC to drive growth for company-owned NAPA Auto Parts stores, expand the customer base, and promote the full line of NAPA products and programs. You will work with the Store Manager to develop local sales plans, manage leads, and identify customer needs to align solutions with our offerings.

The role involves presenting to groups, conducting seminars, and delivering exceptional customer service to maintain satisfaction and resolve issues.

Qualifications

Prior experience in a Retail store or outside sales.
2+ years in a customer-focused role in a quota-driven environment.
Valid driver license with no more than 2 moving violations in the last 4 years.
Preferred: Bachelor’s Degree.
Background in the Automotive Industry.
Leadership experience.

Responsibilities

Drive growth of company-owned NAPA Auto Parts stores, customer base, sales and profits.
Promote the entire line of NAPA products and programs to Wholesale Customers.
Develop plans with Store Manager to increase sales and proactively initiate, contact, manage and develop leads on a local basis.
Identify specific needs of customers and align solutions with NAPA's offerings.
Work with manufacturer's representatives to improve program offerings and grow customer knowledge of lines.
Engage customers and keep them connected through all of NAPA's eSales programs.
Perform educational seminars, clinics and presentations on NAPA product lines and services.
Maintain customer satisfaction and provide strong customer service including solving customer problems, complaints and questions in person or by telephone.