Field Sales Pro: Auto Parts & Customer Growth

NAPA; Richmond (VA); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid time off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Job summary

NAPA is seeking a Sales Pro in Richmond, VA to expand the customer base and drive growth for company-owned NAPA Auto Parts stores. You will promote the full NAPA product line to Wholesale Customers and collaborate with the Store Manager to create local sales plans and develop leads.

You will identify customer needs, align solutions, and work with manufacturer reps to improve programs. Expect engagement with eSales, seminars, and ongoing customer satisfaction efforts.

Qualifications

• Prior experience in a Retail store or outside sales.
• 2+ years of experience in a customer focused role and the ability to perform in a quota driven environment.
• Understand and demonstrate basic selling skills such as preparing for the sales call, managing the customer meeting, handling customer resistance, closing the sale and account maintenance.
• Capability to present information in group meetings.
• Valid driver license with no more than 2 moving violations in the last 4 years required.

Responsibilities

• Drive growth of company-owned NAPA Auto Parts stores, customer base, sales and profits.
• Promote the entire line of NAPA products and programs to Wholesale Customers.
• Work with local Store Manager to develop plans to increase sales and proactively initiate, contact, manage and develop leads on a local basis.
• Identify specific needs of customers and align solutions with NAPA's offerings.
• Work with manufacturer's representatives to improve program offerings and grow customer knowledge of lines.
• Engage customers through all of NAPA's eSales programs and keep them connected.
• Perform educational seminars, clinics and presentations on NAPA product lines and services.
• Maintain customer satisfaction and provide strong customer service including solving customer problems, complaints and questions in person or by telephone.

Skills

Retail sales

Outside sales

Quota attainment

Customer service

Leadership potential

Education

Bachelor's Degree

Job description

NAPA is seeking a Sales Pro in Richmond, VA to expand the customer base and drive growth for company-owned NAPA Auto Parts stores. You will promote the full NAPA product line to Wholesale Customers and collaborate with the Store Manager to create local sales plans and develop leads.

You will identify customer needs, align solutions, and work with manufacturer reps to improve programs. Expect engagement with eSales, seminars, and ongoing customer satisfaction efforts.