Auto Parts Counter Specialist – Customer-Focused & Growth

NAPA; Hinckley (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

401(k) match

Tuition reimbursement

Professional development opportunities

Employee stock purchase plan

Job summary

NAPA is seeking a Counter Sales associate in Hinckley, IL to serve our retail and wholesale customers with automotive parts expertise. You’ll be the face of the store, answering questions, helping with parts selection, and delivering a positive experience.

The role welcomes both full-time and part-time candidates who are eager to learn and grow within a Fortune 200 company with a family-style culture and opportunities for advancement.

Qualifications

• Excellent verbal and written communication skills.
• Great listening skills and empathy for customers.
• Customer-centric mindset and willingness to learn auto parts.

Responsibilities

• Provide auto parts answers and solutions for retail and wholesale customers in person at the counter/over the phone.
• Use parts knowledge to assist other team members with customer questions.
• Provide outstanding customer care and interactions with everyone who comes into the NAPA Store.
• Bring customer focus and high energy to our fast-paced stores.
• Welcome customers into our retail stores and engage to provide a positive experience.
• Use technology (computer), cash register, telephone, and paper catalog system.

Skills

Communication

Listening

Customer focus

Willingness to learn

Education

High School Diploma or GED

Tools

Cataloging systems

Inventory management systems

Job description

NAPA is seeking a Counter Sales associate in Hinckley, IL to serve our retail and wholesale customers with automotive parts expertise. You’ll be the face of the store, answering questions, helping with parts selection, and delivering a positive experience.

The role welcomes both full-time and part-time candidates who are eager to learn and grow within a Fortune 200 company with a family-style culture and opportunities for advancement.