Auto Parts Counter Specialist — Customer-Driven Retail

Genuine Parts Company; Plain City (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive Pay

Health benefits and 401K

Fortune 200 employer with family feel

Promotion from within

Job summary

Genuine Parts Company is seeking a NAPA Counter Sales Associate to serve as the face of the retail store, helping customers with auto parts and related questions in person and over the phone. You’ll use your parts knowledge to assist teammates and ensure a positive consumer experience.

This role emphasizes customer care, fast-paced environments, and a willingness to learn more about automotive parts and systems while growing with the team.

Qualifications

• High school diploma or GED required.
• Excellent verbal and written communication skills.
• Love fast-paced retail environments and customer service.
• Great listening skills and empathy for customers.
• Willingness to learn automotive parts and terminology.

Responsibilities

• Provide auto parts answers and solutions for customers at the counter and over the phone.
• Utilize parts knowledge to assist other team members with customer questions.
• Deliver outstanding customer care and interactions in-store.
• Engage with customers to create a positive shopping experience.
• Operate cash register systems and basic computer/catalog tools.

Job description

Genuine Parts Company is seeking a NAPA Counter Sales Associate to serve as the face of the retail store, helping customers with auto parts and related questions in person and over the phone. You’ll use your parts knowledge to assist teammates and ensure a positive consumer experience.

This role emphasizes customer care, fast-paced environments, and a willingness to learn more about automotive parts and systems while growing with the team.