Auto Parts Counter Specialist — Customer Focus

Genuine Parts Company; Sunbury (OH); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401K

Job summary

Genuine Parts Company, owner of the NAPA family, is seeking a Counter Sales associate to be the face of our retail store. You will help customers with auto parts questions, provide expert solutions at the counter or over the phone, and support fellow team members with product knowledge.

If you love cars and excel in fast-paced retail, this role offers growth opportunities with training and team support. A valid driver’s license is required and prior parts experience is helpful, but not mandatory.

Qualifications

• Must have valid driver’s license.
• Experience in a parts store or automotive industry or willingness to learn all auto parts.
• Excellent verbal and written communication skills.
• Love fast paced retail environments.
• High school diploma or GED.

Responsibilities

• Provide auto parts answers and solutions for customers at the counter or over the phone.
• Use parts knowledge to assist other team members answer questions for customers.
• Provide outstanding customer care and interactions with everyone who comes into our NAPA Store.
• Bring customer focus and high energy to our fast-paced stores.
• Welcome retail customers into our retail stores and engage to provide a positive consumer experience.
• Use technology (computer), cash register, telephone, and paper catalog system.

Skills

Communication skills

Customer service

Retail experience

Auto parts knowledge

Education

High School Diploma or GED

Technical or Trade School

Tools

Cataloging systems

Inventory management systems

POS systems

Computer literacy

Job description

Genuine Parts Company, owner of the NAPA family, is seeking a Counter Sales associate to be the face of our retail store. You will help customers with auto parts questions, provide expert solutions at the counter or over the phone, and support fellow team members with product knowledge.

If you love cars and excel in fast-paced retail, this role offers growth opportunities with training and team support. A valid driver’s license is required and prior parts experience is helpful, but not mandatory.