Auto Parts Counter Associate – Service & Growth

USA GPC Genuine Parts Company; Phoenixville (Chester County); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Outstanding health benefits

401K

Job summary

GPC Genuine Parts Company is looking for a NAPA Counter Sales associate to be the face of the retail store, helping customers with auto parts questions and purchases. This role involves assisting both retail and wholesale customers at the counter and over the phone, and collaborating with team members to deliver excellent service.

Applicants should have a background in automotive parts or a willingness to learn, with strong communication skills and the ability to thrive in a fast-paced,

Qualifications

• High School Diploma or GED. Technical or Trade school courses or degree.
• Excellent verbal and written communication skills.
• Background in automotive parts or willingness to learn.

Responsibilities

• Provide auto parts answers for retail/wholesale customers in person or over the phone.
• Use parts knowledge to assist other team members with customer questions.
• Provide outstanding customer care and positive interactions in-store.
• Bring customer focus and high energy to a fast-paced store.
• Greet customers and engage to ensure a positive consumer experience.
• Use technology (computer, cash register, phone, catalog system).

Skills

Customer service

Automotive parts knowledge

Verbal and written communication

Teamwork

Empathy for customers

Education

High School Diploma or GED

Technical or Trade school courses or degree

Tools

Cataloging systems

Cash register

Computer/tech literacy

Job description

GPC Genuine Parts Company is looking for a NAPA Counter Sales associate to be the face of the retail store, helping customers with auto parts questions and purchases. This role involves assisting both retail and wholesale customers at the counter and over the phone, and collaborating with team members to deliver excellent service.

Applicants should have a background in automotive parts or a willingness to learn, with strong communication skills and the ability to thrive in a fast-paced,