Auto Parts Counter Specialist

NAPA; Gap (PA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

401K

Job summary

NAPA is seeking a Counter Sales associate to be the faces of our retail stores, helping customers with auto parts and services. You will support both retail and wholesale clients, using your parts knowledge to answer questions and provide solutions, while delivering friendly, high-energy service.

This role rewards eagerness to learn, strong communication, and a team-oriented mindset. You will engage customers at the counter or by phone, using computers, catalogs, and POS systems to complete

Qualifications

• Provide auto parts answers for retail and wholesale customers in person or over the phone.
• Use parts knowledge to assist other team members answer customer questions.
• Deliver outstanding customer care and positive store experiences.

Responsibilities

• Welcome retail customers into our NAPA stores and engage to provide a positive consumer experience.
• Use technology (computer, cash register, telephone, and paper catalog) to process purchases and inquiries.

Skills

Customer service

Retail experience

Automotive parts knowledge

Communication skills

Listening skills

Empathy for customers

Cash handling

Education

High School Diploma or GED

Tools

Cataloging systems

Inventory management systems

POS / cash register

Job description

NAPA is seeking a Counter Sales associate to be the faces of our retail stores, helping customers with auto parts and services. You will support both retail and wholesale clients, using your parts knowledge to answer questions and provide solutions, while delivering friendly, high-energy service.

This role rewards eagerness to learn, strong communication, and a team-oriented mindset. You will engage customers at the counter or by phone, using computers, catalogs, and POS systems to complete